Your Privacy Matters
This policy explains how your personal information is collected, used, and protected when you use this website or receive physiotherapy treatment.
Who We Are
- As a healthcare professional, we follow strict confidentiality and data protection standards.
Information Collected
- Contact details such as your name, phone number, address, and email.
- Medical information relevant to your physiotherapy assessment and treatment.
- Notes and records of your sessions, in line with professional record-keeping requirements.
How Your Information Is Used
- To provide safe and effective physiotherapy care.
- To communicate with you about appointments, treatment, and follow-up care.
- To maintain accurate clinical records as required by law and professional standards.
Storing and Protecting Your Data
- Your records are kept securely, whether on paper or electronically.
- Access is limited to the treating physiotherapist only.
- Records are kept for the period required by law before being securely destroyed.
Sharing Information
- Your information is kept confidential.
- It will only be shared with other healthcare professionals (e.g., your GP or consultant) if you give consent or if required by law.
- Data will never be sold or shared with third parties for marketing.
Your Rights
You have the right to:
- Access your personal information.
- Request corrections if your data is inaccurate or incomplete.
- Request deletion of data when legally appropriate.
- Withdraw consent for communication at any time.
To exercise these rights, please contact the physiotherapist directly using the contact details provided on the website.
Website and Cookies
- The website may use basic cookies to improve functionality and monitor general site traffic.
- You can disable cookies through your browser settings if you prefer.
Updates to This Policy
- This policy may be updated occasionally to reflect changes in regulations or practice.
- The most current version will always be available on this website.
Contact
If you have any concerns about how your information is used, please contact the physiotherapist directly.
If your concern is not resolved, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
